Before you order
Questions we actually get asked
The short answers, in one place. Full detail always lives in the shipping policy and refund policy.
I spelled the name wrong. Can you fix it?
If the book hasn't gone to print, yes, and at no cost. Email support@wildtimecomicsstories.com with your order number as soon as you notice — we can normally catch it within about 4 hours of ordering.
If it has already printed, we'll reprint the corrected version at 50% of the original price. We can't resell a book with somebody else's name in it, so we split the loss with you.
How long until it arrives?
Printing takes 2–4 business days. After that, standard shipping runs 3–7 business days and expedited runs 2–3. So standard orders land somewhere between 5 and 11 business days from when you press buy.
Full detail, including the Christmas cut-off dates, is on our shipping policy page.
How much is shipping?
Standard shipping is $5.95, and free on orders of $60 or more. Expedited shipping is $14.95. Local pickup at the shop in Attleboro is always free.
Can I return a personalised book if I change my mind?
No, and we'd rather say that plainly than bury it. A book with one child's name printed through it can't go back on a shelf, so we can't accept change-of-mind returns on personalised orders.
What we do cover: anything that's our fault. Damaged, defective, misprinted, or printed differently from the preview you approved — 30 days, full refund or replacement, your choice. Non-personalised items can be returned within 30 days, and there is no restocking fee.
What's the difference between hardcover and softcover?
The story, the artwork and the personalisation are identical. Hardcover (from $29.98, depending on the title) has rigid board covers and thicker pages and is the one to pick if the book is meant to survive a few years of bedtimes. Softcover (from $19.99) is flexible, lighter and cheaper to post.
What ages are these books for?
Most of the catalogue sits between newborn and about age 7. The Bedtime & Early Learning and Faith shelves skew youngest; Adventure & Search-and-Find works best at 2–7. Books written to an adult — the Mom, Dad, Grandma and Grandpa titles — are bought by grown-ups as gifts and have no age limit at all.
Can I pick it up at the shop instead of paying for shipping?
Yes. Choose local pickup at checkout and collect it free from 703 Washington St, Attleboro, MA 02703. Because every book is printed to order, pickup orders are ready 2–4 business days after you order — we'll email you when yours is on the counter, so please wait for that email before making the trip. Call (508) 761-9760 first if you're driving a long way.
Where do you ship to?
Within the United States only: all 50 states including Alaska and Hawaii, Washington DC, US territories (Puerto Rico, Guam, the US Virgin Islands, American Samoa and the Northern Mariana Islands), and APO/FPO/DPO military addresses. Delivery to territories and military addresses can take a little longer than the standard window. We don't ship internationally.
Everything is printed in the USA, so nothing crosses a border on the way to you and there are no duties or customs charges to pay.